When you visit our site or make a purchase from us, we collect information from you such as your name, address, shipping address, payment information, email address and contact number. This information is used only to process and deliver your order to you. We also have information stored on our website such as the pages that have been browsed and products that have been viewed, known as cookies. We do this so we can continually improve your browsing experience with us.
Email marketing: With your permission, we may send you emails from time to time about our store, exclusive online offers, new products and other updates.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Who do we share your information with?
We use the information listed above to fulfil any orders placed on our website including if we need to contact you about a query relating to your order. If you have subscribed to our newsletter we will also use your contact information to communicate new product information, offers, competitions and updates to our terms of trading. We also use the data we collect in relation to the way you navigate the site and use this to monitor the success of email campaigns and product sales.
How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org
Where is your data stored?
Your contact details are stored on our website and we use Shopify for our email marketing campaigns if you have opted in to our newsletter. Your payment details are encrypted and processed either by Shopify or Paypal, depending on your payment method. The details of your order are stored on our accounts package here in our office but no payment details are stored and will only be used to fulfil your order or contact you about your order. We will keep this information on file so we can continually offer you good customer service, unless you ask us to delete it.